How to Contact Tock Customer Service/Support
Tock Contact Information
Listed below are our top recommendations on how to get in contact with Tock. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Tock. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tock
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Developer: Tock, Inc
E-Mail: [emailprotected]
Website: Visit Tock Website
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Get Pricing Info for Tock
Contact Tock! Or Contact Support
Need help using Tock? Try their Help Center now!
Tock in the News!
Social Support and Contacts
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Tock on LinkedIn!
Reported Issues: 3 Comments
4.9 out of 5
By Opening Up with Multiamory!
Corporate Lies?
I don’t want to be a “conspiracy theorist,” but as someone who cares both about quality food and corporate transparency, I noticed a pattern recently in the reviews of this app. I was debating downloading because the “most helpful” reviews are all quite negative, but I wanted to read both sides of the story. If you sort reviews by “most favorable,” you’ll notice a flood of positive reviews on December 6, and then no others more recent than a YEAR ago. There are only 4 5-star reviews that aren’t from December 6! I’m concerned that Tock is doing something in an effort to inflate their (poor) app ratings. This makes me feel like I cannot trust the company, so I will not be using Tock going forward. I wanted to write a review just so anyone else concerned about corporations’ attempts to manipulate us can hopefully see Tock for what it is.
By unhappy on Thanksgiving
Thanksgiving dinner order
I used this app to order pre-order for Thanksgiving dinner pickup from a restaurant that was specifically listed in their Thanksgiving dinner section. I was allowed to place the order and even received an email confirmation. However on Thanksgiving day when I arrived at the restaurant, it was closed! I was definitely charged for the order that I did not receive. I even received an email the following day thanking me for order. Perhaps the people in charge of facilitating payment should also be in charge of making sure the restaurants listed are actually open! I emailed Tock to file a complaint and received a courtesy note basically saying they are only responsible for providing the technology! Given that there are so many other apps for this service, I would avoid this one!
By Thisprogramsucks
Restaurants beware
Restaurants have a hard time already with Covid and now this piece of useless application comes along and I hope the restaurants survive. It doesn’t list all of the restaurants. When you look at the map, there are restaurants that use Tok that are missing. When you try to order something, it just doesn’t work.I had to cancel many orders as I can’t seem to get it to work. Often I have to reserve a time to look at the menu. It is not user friendly and Imigine most restaurants don’t even know the number of customers they are losing because this real piece of junk if an application. Absolutely a terrible application to order food from. Somebody really need to tell the restaurants how impossible this application is.
Have a Problem with Tock? Report Issue
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Why should I report an Issue with Tock?
- Pulling issues faced by users like you is a good way to draw attention of Tock to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Tock customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tock.
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